Privacy Policy – phttcom Online Gaming Philippines

1 Introduction

phttcom operates the online gaming platform at phttcom.net and is committed to protecting the personal information of all players. This Privacy Policy explains what data we collect when you use the platform, how we use it, who we share it with, and how you can exercise your rights over your own information.

By registering an account or using any feature of phttcom, you acknowledge that you have read and understood this policy. If you have questions after reading it, contact our support team directly at [email protected].

2 Information We Collect

phttcom collects personal information through your interactions with the platform. The categories of data we collect are:

Registration Data

When you create a phttcom account, you provide your full legal name, date of birth, email address, and Philippine mobile number. This information is required to create and maintain your account.

Identity Verification (KYC) Data

Before your first withdrawal, phttcom requires a copy of a valid Philippine government-issued ID. This is used solely for identity verification to confirm that payouts are sent to the correct account holder. KYC documents are stored securely and handled according to strict internal access controls.

Financial Transaction Data

Deposit and withdrawal records are maintained as part of your account history. This includes transaction amounts, timestamps, payment channel used (such as GCash, Maya, or bank transfer), and transaction reference numbers. phttcom does not store complete payment account credentials such as full bank account numbers or e-wallet PINs.

Device and Usage Data

phttcom automatically collects technical data when you access the platform. This includes your IP address, device type, operating system, browser version, session timestamps, and page navigation data. This information is used for security monitoring, fraud detection, and improving platform performance.

Communication Data

If you contact phttcom support via email or chat, the content of those communications is retained. This helps us resolve queries accurately and maintain a record of any issues or account actions discussed.

3 How We Use Your Information

phttcom uses the personal data we collect for the following purposes:

• Creating and managing your phttcom account.
• Processing deposits and withdrawals in Philippine Peso through your chosen payment channel.
• Verifying your identity as required before first withdrawal.
• Detecting and preventing fraud, money laundering, and other prohibited activities as described in the Terms and Conditions.
• Providing customer support and responding to account-related queries.
• Sending transactional notifications such as deposit confirmations, bet settlement alerts, and withdrawal status updates.
• Sending optional marketing communications about phttcom features or promotions, where you have provided consent.
• Monitoring platform security and investigating any suspicious account activity.
• Complying with applicable Philippine laws and regulations.

4 Cookies and Tracking Technologies

phttcom uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse how players navigate the platform. Cookies are small text files stored on your device by your browser.

The main types of cookies used on phttcom are:

• Essential cookies: Required for the platform to function. These maintain your login session and security tokens. They cannot be disabled without breaking platform functionality.
• Analytics cookies: Used to understand aggregate usage patterns – which sections of the platform are most visited, average session lengths, and navigation flows. These do not identify individual users by name.
• Preference cookies: Store optional settings such as language preference or display choices.

Most browsers allow you to manage or block cookies through their settings. Blocking essential cookies will affect your ability to stay logged in to your phttcom account.

5 Sharing of Personal Data

phttcom does not sell or rent your personal information to third parties. However, we may share specific data with trusted partners in limited circumstances:

• Payment processors: Transaction data is shared with your chosen payment provider (such as your bank, GCash, or Maya) to process deposits and withdrawals. These providers have their own privacy policies governing the data they handle.
• Identity verification services: KYC document data may be processed through a third-party verification service to confirm the authenticity of your ID. These providers operate under strict confidentiality agreements with phttcom.
• Fraud prevention and security: Device and usage data may be shared with security monitoring services that help phttcom detect and respond to suspicious activity across the platform.
• Legal and regulatory authorities: phttcom may disclose personal data to Philippine law enforcement or regulatory bodies when required by law, court order, or in response to a legitimate government request.

In all cases where data is shared with third parties, phttcom requires those parties to handle the data securely and only for the specific purpose for which it was shared.

6 Data Retention

phttcom retains your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are determined by the type of data:

• Account registration data is retained for the duration of your account and for a period following closure as required by applicable Philippine law.
• Financial transaction records are retained for a minimum period to satisfy financial record-keeping requirements.
• KYC documents are retained for the period required for identity verification compliance.
• Support communications are retained as part of your account history.

When data is no longer required, phttcom deletes or anonymises it in a secure manner.

7 Security of Your Personal Data

phttcom applies technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• SSL/TLS encryption on all platform connections.
• OTP-based two-factor authentication for login and sensitive account actions.
• Access controls that limit which staff can view personal data to those who need it for specific job functions.
• Regular security monitoring of platform infrastructure.
• Name-matching requirements for all withdrawals to prevent unauthorised fund transfers.

8 Your Rights Over Your Data

Under the Philippine Data Privacy Act (RA 10173), you have the following rights in relation to your personal data held by phttcom:

• Right to be informed: To know that your personal data is being collected and how it is used – which this policy covers.
• Right to access: To request a copy of the personal data phttcom holds about you.
• Right to rectification: To request correction of inaccurate or outdated personal data.
• Right to erasure: To request deletion of your personal data in certain circumstances, subject to our legal retention obligations.
• Right to object: To object to specific uses of your personal data, including marketing communications.
• Right to data portability: To receive your personal data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact phttcom support at [email protected]. We will respond within a reasonable timeframe. We may need to verify your identity before processing a data access or deletion request.

9 Children and Minors

phttcom is strictly for players aged 21 and older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, that account will be closed and the data deleted promptly. If you believe a minor has registered on phttcom, please contact support immediately.

10 Changes to This Privacy Policy

phttcom may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or platform features. When significant changes are made, the "Last updated" date at the top of this page will be revised. Continued use of phttcom after a policy update constitutes acceptance of the revised terms.

We recommend reviewing this page periodically. If you have concerns about any update, contact our support team before continuing to use the platform.